jli1 Casino
Privacy Policy

1. Introduction & Scope

jli1 Casino ("jli1," "we," "us," or "our") operates the online gaming platform at jli1.club ("Platform") under a licence issued by the Philippine Amusement and Gaming Corporation ("PAGCOR"). This Privacy Policy ("Policy") applies to all personal information collected by jli1 through the Platform, customer support channels, promotional communications, and any other interaction between you and jli1.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines ("DPA"), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission ("NPC"). jli1 processes personal data lawfully, fairly, and transparently, and collects data only to the extent necessary for legitimate purposes.

This Policy must be read together with the jli1 Terms & Conditions and Responsible Gaming Policy. By creating an account on jli1, you confirm your understanding and acceptance of this Policy.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal information is:

jli1 has appointed a Data Protection Officer ("DPO") as required under Section 21 of the DPA. The DPO is responsible for overseeing jli1's data protection compliance and serves as the primary point of contact for data subjects exercising their rights under this Policy and applicable law.

3. Data We Collect

jli1 collects the following categories of personal data:

3.1 Registration and Identity Data

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification — 21+ required)
• Residential address in the Philippines
• Nationality and citizenship
• Philippine mobile number and/or email address
• Username and encrypted password credential

3.2 Identity Verification (KYC) Data

• Government-issued photo ID (passport, driver's licence, SSS/UMID, PhilSys National ID, PRC ID)
• Proof of address documentation (utility bill, bank statement)
• Payment method verification documents (e.g., GCash account details, bank account name)
• Source of funds documentation where required by PAGCOR or anti-money laundering regulations

3.3 Financial Transaction Data

• Deposit and withdrawal records including amounts, dates, and payment references
• GCash, PayMaya, BPI, BDO, and Metrobank account references (account numbers are never stored in full)
• Bonus transaction records and wagering history
• Philippine Peso (PHP) account balance history

3.4 Gaming Activity Data

• Game session logs including game title, duration, wager amounts, and outcomes
• Sports betting selections, stake amounts, and settlement records
• Responsible gaming limit settings and self-exclusion records
• Loyalty programme tier and reward redemption history

3.5 Technical and Device Data

• IP address and geolocation data (country and region level)
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookie identifiers and similar tracking technologies (see Section 10)

3.6 Communication Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Promotional opt-in and opt-out preferences

4. Legal Basis for Processing

jli1 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

5. How We Use Your Personal Data

jli1 uses your personal data for the following specific purposes:

5.1 Account and Service Delivery

To create and maintain your jli1 account, verify your identity, process deposits and withdrawals, make games available, calculate and credit winnings, administer bonus entitlements, and provide customer support.

5.2 Regulatory Compliance

To fulfil jli1's obligations under its PAGCOR licence, including submission of player activity reports, compliance with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended), age verification, and responsible gaming requirements mandated by PAGCOR.

5.3 Security and Fraud Prevention

To monitor account activity for suspicious patterns, detect and investigate fraud, collusion, bonus abuse, and money laundering, enforce jli1's one-account-per-person rule, and protect the integrity of games and payment systems.

5.4 Responsible Gaming

To enforce deposit limits, session reminders, and self-exclusion instructions set by you or required by jli1's responsible gaming framework. Responsible gaming data is treated with particular care and is not used for marketing profiling.

5.5 Communications

To send transactional notifications (deposit confirmations, withdrawal updates, security alerts, account verification) via SMS to your Philippine mobile number or email. Promotional communications — including news about new games, bonuses, and jli1 events — are only sent where you have opted in and may be withdrawn at any time.

5.6 Platform Improvement

Aggregated and anonymised analytics data is used to improve Platform performance, user experience, game selection, and support processes. This data does not identify individual players.

6. Disclosure of Personal Data to Third Parties

jli1 does not sell, rent, or trade your personal data. We disclose personal data only in the circumstances described below:

6.1 Regulatory and Law Enforcement Authorities

jli1 is required by law to disclose personal data and transaction records to PAGCOR upon request and as required under its operating licence. jli1 also complies with valid requests from the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities.

6.2 Payment Service Providers

Personal data necessary to process deposits and withdrawals is shared with payment processors including GCash (G-Xchange Inc.), PayMaya, and partner Philippine banks (BPI, BDO, Metrobank) for the sole purpose of completing the requested transaction. These processors are contractually obligated to protect your data and may not use it for their own marketing purposes.

6.3 Game Providers

Limited technical session data (e.g., anonymised player session identifiers) is shared with certified game providers — including JILI Games, Evolution Gaming, Pragmatic Play, and PG Soft — for game delivery, RNG certification, and dispute resolution purposes only. Full identity data is not shared with game providers.

6.4 Identity Verification Services

KYC document verification may be performed with the assistance of accredited identity verification service providers. These providers act as data processors under jli1's instruction and are subject to strict data processing agreements.

6.5 Professional Advisers

Legal advisers, auditors, and compliance consultants may access personal data on a need-to-know basis, subject to confidentiality obligations, in connection with legal proceedings, audits, or regulatory matters.

7. Cross-Border Data Transfers

Some of jli1's technology and game provider partners operate infrastructure outside the Philippines. Where personal data is transferred outside the Philippines, jli1 implements appropriate safeguards in accordance with Section 21 of the DPA and applicable NPC guidelines, including data processing agreements that require the recipient to apply data protection standards equivalent to those mandated by Philippine law.

Where a transfer involves a jurisdiction without an adequacy determination from the NPC, jli1 ensures that contractual clauses, binding corporate rules, or other approved safeguards are in place before any transfer is made.

8. Data Retention

jli1 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, jli1 securely deletes or anonymises personal data using methods that prevent recovery or reconstruction.

9. Data Security

jli1 implements technical and organisational security measures appropriate to the risk presented by the processing of personal data, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jli1's servers;
• Password hashing using industry-standard one-way cryptographic algorithms — jli1 never stores your password in plain text;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Two-factor authentication available for all member accounts;
• Intrusion detection and monitoring systems operating continuously;
• Regular security assessments and penetration testing of Platform infrastructure;
• Data segregation ensuring player funds and personal data are held separately from operational systems.

Despite these measures, no online system can guarantee absolute security. If you suspect that your jli1 account has been compromised, contact support immediately at [email protected] or via the 24/7 live chat.

10. Cookies & Tracking Technologies

jli1 uses cookies and similar tracking technologies on the Platform for the following purposes:

jli1 does not use third-party advertising cookies or behavioural tracking cookies that would allow external advertisers to profile your activity across the internet. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform.

11. Minors

The jli1 Platform is strictly intended for individuals aged twenty-one (21) years and above, as required by PAGCOR. jli1 does not knowingly collect personal data from individuals under the age of 21. Where jli1 discovers that personal data has been collected from an underage individual, that account will be suspended immediately, all associated data will be deleted, and any deposited funds will be returned to the originating payment method after applicable verification.

12. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jli1:

12.1 Right to Be Informed

You have the right to be informed of the purposes, scope, and processing of your personal data prior to its collection. This Policy serves as jli1's primary notice to you.

12.2 Right to Access

You may request access to the personal data jli1 holds about you, including a copy of that data. Requests are subject to identity verification and will be fulfilled within thirty (30) calendar days of receipt.

12.3 Right to Correction

You have the right to request correction of inaccurate, incomplete, or outdated personal data. Corrections to identity data (name, date of birth) may require submission of updated supporting documentation.

12.4 Right to Erasure or Blocking

You may request deletion or blocking of your personal data where it has been unlawfully processed, is no longer necessary for the purpose for which it was collected, or where consent has been withdrawn and no other legal basis applies. This right is subject to jli1's obligations to retain data under Philippine law (particularly AMLA and PAGCOR requirements).

12.5 Right to Object

You have the right to object to the processing of your personal data where jli1 relies on legitimate interest as the legal basis. You may also object to the use of your data for direct marketing at any time by adjusting your communication preferences in your account settings.

12.6 Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

12.7 Right to Lodge a Complaint

You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe jli1 has processed your personal data in violation of the DPA. See Section 13 for details.

To exercise any of the above rights, contact jli1's DPO at [email protected]. Requests will be processed within thirty (30) calendar days. jli1 may ask you to verify your identity before actioning any data subject request.

13. Complaints & Regulatory Escalation

If you are unsatisfied with jli1's response to a data-related concern, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines:

jli1 encourages you to contact the DPO directly at [email protected] in the first instance, as many concerns can be resolved efficiently at platform level before escalation becomes necessary.

14. Policy Amendments

jli1 reviews and updates this Privacy Policy periodically to reflect changes in applicable law, NPC guidance, PAGCOR requirements, or our data processing practices. Material changes will be communicated to registered members via the contact details on file and/or by a conspicuous notice on the Platform before the change takes effect.

Continued use of the Platform following notification of a material change to this Policy constitutes your acknowledgment of the updated terms. Where a change requires your consent, jli1 will seek that consent separately before proceeding.

15. Contact jli1's Data Protection Officer

For all privacy-related enquiries, requests to exercise data subject rights, or concerns about how your personal data is handled:

For responsible gaming enquiries, please refer to the jli1 Responsible Gaming page.